Effective Date: June 1, 2026
These Terms of Use ("Terms") govern your access to and use of The P.L.A.T.E. Support System™ website, mobile application, educational content, wellness-tracking tools, dashboards, downloads, subscriptions, memberships, and related services (collectively, the "Platform"). By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years of age and possess the legal capacity to enter into a binding agreement. By using the Platform, you represent that you are at least 18 years old, all information you provide is accurate, and your use complies with applicable laws.
2. Educational Purposes Only
The Platform is provided solely for general educational, informational, organizational, and wellness-support purposes. The Platform does not provide medical advice, diagnosis, treatment, therapy, healthcare services, nutrition counseling, psychological counseling, coaching services, or individualized medical recommendations.
You should always consult a licensed physician or qualified healthcare provider regarding medications, GLP-1 medications, nutrition, exercise, supplementation, symptoms, weight-management decisions, or any health-related concern. No information provided through the Platform is intended to replace professional medical evaluation, diagnosis, treatment, or individualized healthcare guidance.
3. Not a Medical Device
The Platform is not a medical device, diagnostic tool, treatment program, monitoring system, healthcare service, or clinical platform. It is not intended to diagnose, monitor, treat, cure, mitigate, or prevent any disease or medical condition. All tools, insights, trackers, reminders, and progress information are provided solely for general wellness and educational purposes.
4. No Medical or Professional Relationship
Use of the Platform does not create a physician-patient relationship, clinician-patient relationship, therapist-client relationship, coaching relationship, fiduciary relationship, or any other professional relationship. All content is general educational information only, not individualized to your personal circumstances.
5. User Responsibility
By using the Platform, you acknowledge that you are solely responsible for your personal decisions and actions, for determining whether information is appropriate for your individual circumstances, and you assume full responsibility for any actions taken based on information obtained through the Platform. You should discontinue use and seek guidance from a qualified healthcare provider if you experience symptoms, concerns, or adverse reactions.
6. Assumption of Risk
Participation in wellness, nutrition, fitness, self-tracking, and lifestyle-related activities involves inherent risks. You voluntarily assume all risks associated with implementing educational content, wellness routines, tracking tools, or organizational systems discussed within the Platform.
7. Individual Results Vary / No Guarantees
Individual experiences and outcomes vary significantly. The Platform does not guarantee weight loss, maintenance of weight loss, body composition changes, symptom improvement, medication outcomes, behavioral outcomes, or any specific health-related result. Any testimonials or examples presented are illustrative only.
8. Accuracy Disclaimer
While we strive to provide accurate educational information, we make no representations or warranties regarding accuracy, completeness, reliability, suitability, or timeliness. Health, wellness, and scientific information may evolve over time.
9. No Emergency Use
The Platform is not intended for emergency, urgent, or crisis-related situations. If you believe you are experiencing a medical emergency, contact emergency services or seek immediate assistance from a licensed healthcare professional. The Platform does not monitor user entries or health data in real time and is not responsible for identifying emergencies, adverse events, or medical risks.
10. Mental Health & Eating Disorder Disclaimer
The Platform is not intended to diagnose, treat, or manage eating disorders, body dysmorphia, mental health disorders, or psychological conditions. Individuals experiencing such concerns should seek guidance from qualified healthcare professionals.
11. User-Generated Content
The Platform may allow users to submit journal entries, reflections, tracking information, or other content. You retain ownership of your User Content. You grant us a non-exclusive license to host, store, display, and process User Content solely for operating and maintaining the Platform. You are solely responsible for ensuring your User Content complies with applicable laws and does not contain unlawful or harmful material.
12. Acceptable Use
You agree not to misuse the Platform, interfere with functionality, attempt unauthorized access, reverse engineer the Platform, scrape or harvest data, distribute malware, use automated extraction tools, share accounts improperly, violate intellectual property rights, or use the Platform for unlawful purposes.
13. Automated Features Disclaimer
Certain Platform features may utilize automated systems, algorithms, calculators, generated summaries, or organizational insights. Such outputs are provided solely for educational and informational purposes, may contain inaccuracies, and should not be relied upon as medical, healthcare, or professional advice.
14. Data & Technology Disclaimer
The Platform and all features are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service, error-free operation, preservation of data, or availability of tracking information. Electronic systems may experience interruptions, outages, data loss, bugs, or security limitations.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the Platform and all associated content are provided without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, reliability, accuracy, non-infringement, or suitability for individual circumstances.
16. Limitation of Liability
To the fullest extent permitted by law, The P.L.A.T.E. Support System™, its owners, affiliates, employees, contractors, licensors, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or other damages arising from use of the Platform, reliance on educational information, wellness tracking, technical interruptions, data inaccuracies, or failure to achieve desired outcomes.
17. Indemnification
You agree to indemnify, defend, and hold harmless The P.L.A.T.E. Support System™, its owners, affiliates, employees, contractors, licensors, and representatives from and against claims, liabilities, damages, losses, costs, or expenses arising from your use of the Platform, your violation of these Terms, your User Content, or your violation of applicable laws or third-party rights.
18. Intellectual Property
All Platform content, branding, frameworks, educational systems, graphics, downloads, and materials — including The P.L.A.T.E. Support System™ name and framework — are proprietary and protected by applicable intellectual property laws. Unauthorized reproduction, resale, redistribution, or commercial exploitation is prohibited.
19. Payments, Subscriptions, & Automatic Renewals
Certain portions of the Platform may require payment or recurring subscriptions. By purchasing, you authorize us to charge your selected payment method on a recurring basis unless canceled. Subscriptions renew automatically unless canceled before the renewal date. We reserve the right to modify pricing, subscription structures, or features at any time.
20. Refund Policy
Refund eligibility is governed by the separate Refund Policy incorporated into these Terms by reference.
21. Suspension or Termination
We reserve the right to suspend, restrict, or terminate access to the Platform at our discretion for reasons including violation of these Terms, misuse, unlawful activity, abusive conduct, security concerns, payment failures, or operational reasons.
22. Third-Party Services
The Platform may utilize third-party providers including hosting providers, payment processors, analytics providers, authentication systems, email services, customer-support providers, or cloud infrastructure services. We are not responsible for third-party services, content, availability, security, or privacy practices.
23. Force Majeure
We shall not be liable for delays, interruptions, or failures resulting from causes beyond our reasonable control, including natural disasters, internet outages, cyberattacks, labor disputes, governmental actions, infrastructure failures, pandemics, or third-party service disruptions.
24. Arbitration Agreement & Class Action Waiver
To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or use of the Platform shall be resolved exclusively through binding individual arbitration and not through court proceedings or class actions. You waive any right to participate in class actions or representative proceedings. Arbitration shall be conducted in accordance with the rules of the American Arbitration Association.
25. Governing Law
These Terms shall be governed by the laws of the State of Idaho, without regard to conflict-of-law principles.
26. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
27. Entire Agreement
These Terms constitute the entire agreement regarding use of the Platform and supersede prior agreements or understandings.
28. Modifications
We reserve the right to modify the Platform, features, pricing, content, or these Terms at any time. Continued use of the Platform constitutes acceptance of revised Terms.
📬 Contact: The P.L.A.T.E. Support System™ · support@keylocore.com
